Shipping Policy

At Aerelle Style Shop, we’re committed to delivering premium performance apparel with the same dedication you bring to your active lifestyle. Whether you’re hitting the gym in our Training Shorts or enjoying outdoor adventures in our Hiking & Climbing Shorts, we want your experience with us to be seamless from checkout to delivery.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

International Shipping

We ship worldwide (excluding parts of Asia and remote areas). International customers may be responsible for customs fees, which are not included in your order total.

Our Hassle-Free Returns Policy

We stand behind every stitch in our performance apparel. If you’re not completely satisfied with your purchase, we’ll make it right.

Return & Exchange Window

You may return or exchange items within 15 days of receiving your order.

Return Conditions

All items must be:

• Unworn, unwashed, and in original condition
• With all original tags attached
• In the original packaging (especially important for hygiene-sensitive items like Casual Tank Tops and Workout T-Shirts)

Non-Returnable Items

For hygiene and customization reasons, we cannot accept returns on:

• Graphic T-Shirts with customized prints
• Any Dresses or Skirts with removed tags
• Final sale items (clearly marked during checkout)

How to Return or Exchange

Return/Exchange Request Template

Use this format when contacting us:

Refund Processing

Once we receive and inspect your return:

• Timeline: 3-5 business days after we receive your return
• Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
• Shipping Costs: Original shipping fees are non-refundable

Exchange Details

When exchanging items (for example, from Basketball Shorts to Running Shorts):

• Follow the standard return process, clearly stating you want an exchange
• We’ll ship your new item once we receive the return
• Price differences will be adjusted (you’ll be invoiced or refunded accordingly)
• We cover the shipping cost for your replacement item

International Returns

For customers outside the US:

• You are responsible for return shipping costs
• We recommend using DHL or FedEx for tracking
• Customs fees are non-refundable

Performance Apparel Guarantee

If your Golf Shorts, Hiking & Climbing Shorts, or any other performance apparel has manufacturing defects, contact us immediately. We’ll replace them at no cost – because we believe in our products as much as you believe in your performance.